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Testimonials

"Above and beyond...AMAZING professional service... In 45 years I never received such amazing help and service when I KNOW it is not in either of your job descriptions."

"We received the Creme de Chocolat labels this morning and they are simply gorgeous!! Just wanted to send everyone at Dion a huge THANK YOU for all of your efforts in processing, printing and delivering to us the chocolat label in time for our tradeshow. You're tops with us!!"

"Beautiful!! I can always count on you!"

"I just want to thank you for your outstanding customer service. I appreciate all your help and will certainly use you again."

"We all appreciate your attention and very quick response to this order!"

"To say 'thank you' hardly seems adequate to express how much I appreciated your assistance and support in getting the two dot whacks produced so quickly. Please pass along my gratitude to everyone who worked on this project. I look forward to working with you all again soon."

"Everyone at Dion has been doing a great job for Cuno and we do appreciate all you do for us."

"You are amazing! Thank you for the incredible service you are giving to our company!"

"We are impressed, especially with the service not to mention the good work that you all do for us!  That's why we continue to keep coming back!!!!"

"You are doing a great job and we are all grateful for Dion’s excellent efforts."

"I just wanted to say that the labels arrived today and they look great. Thank you so much for pushing the job through so quickly. I really appreciate everyone’s efforts to accommodate our shorter-than-usual turnaround time. We will definitely call on Dion Label again!"

"You guys are perfect! Many thanks for the great service!"

"The decals are great. Everyone has commented positively on the little packages I mail out for LocalGreenie.org, which include the member decals. The quality was fantastic!"

"You and your team have gone above and beyond to hit this very tight timeline."

"The labels look terrific! Thank you, we are very happy."

"We just got the labels and they look great…thanks so very much for the expedited service!"

"You saved us again!"

"I just wanted to say thank you for all of your efforts in getting us the Syndion Labels so quickly. They look great! We should now be able to meet our deadline for the Defeat Autism Now conference…so thank you again!"

"Thank you so much for your great support."

"You guys are great to work with."

    Artwork Guidelines

    Acceptable File Formats

    Acceptable File Formats:

    • Adobe Illustrator (version CS5 or earlier) our preferred format
    • Indesign (CS5 or earlier)
    • Acrobat Reader 9 PDF (Editable, Hi Resolution)
    • Photoshop (CS5 or earlier)
    • Quark (7.0 or earlier)
    • Freehand (MX)

    Layout:

    • Please show a clearly identifiable die line
    • Artwork must provide a minimum .0625” bleed
    • Minimum border weight: .0625”
    • Minimum safe zone margin: at least .0625” in from die cut edge
    • All text, images, logos, ect. must be kept at least .0625" inside the edge of the label die line, also known as a safe zone (see image below). Anything left close to edge may be cut off during die cutting.

    Artwork_Safe Zone

    Links, Fonts:

    • All linked, placed or embedded artwork must be supplied as a separate file in its native format. This is required for prepress purposes.
    • Include all fonts used in your document. If text must be converted to outlines, keep in mind that it is no longer editable.

    Artwork created using Photoshop:

    • Please provide original, layered (unflattened) PSD along with embedded or placed links. This gives us the ability to apply color corrections, separate vector art, or revise separations if necessary for improved print quality.
    • Remember to include the minimum .0625” bleed in the image size
    • Convert all RGB colors to CMYK
    • Resolution must be at least 300ppi
    • Please do not use Photoshop to generate small text elements. Instead, link the Photoshop file to a program better suited to text layout (i.e.: Illustrator, Quark, Indesign, Freehand)

    Acceptable file medias:

    • E-mail
    • CD ROM/DVD
    • FTP site

    Artwork by E-mail:

    • E-mails should be directed to your Account Representative so they may document receipt and direct it to the Art Department for preflight.
    • It is helpful to stuff or zip files first as to compress the size of the E-mail and prevent any corruption that occurs when transferring artwork electronically.

    Artwork using our FTP Site:

    • Please email your account representative or email us for our FTP site information.
    • Save all files inside one folder. Folder sent must be saved first by company name, then by product information.
    • It is helpful to stuff or zip files first as to compress the size of the E-mail and prevent any corruption that occurs when transferring artwork electronically.

    Additional Information:

    • When sending us your artwork: the more information, the better!
    • File name and creation date should appear on all files if possible.
    • When possible, please supply a hard copy. This is to assure that text does not reflow and that the artwork supplied is complete.
    • All incoming art files will go through Dion’s preflight process to ensure that your job will proceed quickly and smoothly with no unexpected “surprises”.
    • Specifying the PANTONE or process colors in your document is helpful in ensuring you get exactly what you want.
    • Digital printing utilizes process color separation plus Indichrome® colors, including white. Some Pantone® colors convert to process better than others (refer to the Pantone® Spot to Process Color Guide). Also, metallic inks are not yet available for digital printing, but may be achieved using foil substrates and alternative ink combinations.
    • Please keep the original and send us a copy of your artwork in case of corruption.
    • If these guidelines are unclear to you, please provide us with the contact information for your graphic artist or agency.
    • It is best to provide this information to your service provider or designer prior to initiation of design.
    • If your artwork is not compliant with the above guidelines, additional prep charges may be required.


    Call Dion at 413-568-3713 with questions.