The latest issue of Brand Packaging analyzed the effects of the recession. It’s a situation that has affected everyone, but rather than simply blaming our troubles on the current economic situation and giving up, we can look at how to learn, move on, and hopefully grow instead. The article compares coping with the recession to coping with loss, and how this influences consumer purchasing patterns:

Anger/Denial: At first consumers indulged in small luxuries that wouldn’t have major short-term consequences. Brands and even private labels that benefited were the ones that proved their value was worth the added cost. Others were ones with traditional/nostalgic value that consumers could take comfort in.

Bargaining/Depression: When consumers really started to feel the economic downturn, they shifted towards more thrifty habits. As a rudimentary example: even though people still dined out at restaurants, they chose less-expensive options (i.e. a pizza for the group rather than individual prime ribs. Trust me, I’ve seen this happen!).

Acceptance: At the end of the day, the major effect of the recession on consumer attitudes is a shift of the paradigm from a mindset of "what I want is what I need" to one of "what I need is what I want."

So here are Brand Packaging’s words of wisdom:

1. Don’t try to sell consumers what they don’t really need;
2. But, at the same time, don’t forget that behind every basic need lies an aspiration.
3. Use playfulness and familiarity to earn the right to engage with consumers.
4. Respect consumers by making clear, believable claims and making your portfolio easy to understand and navigate.
5. Give consumers a sense of control in the way they choose to interact with you.
6. Use packaging to give a fair picture of what is inside the pack, but don’t lose an opportunity to tell a compelling story.