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Testimonials

"Above and beyond...AMAZING professional service... In 45 years I never received such amazing help and service when I KNOW it is not in either of your job descriptions."

"We received the Creme de Chocolat labels this morning and they are simply gorgeous!! Just wanted to send everyone at Dion a huge THANK YOU for all of your efforts in processing, printing and delivering to us the chocolat label in time for our tradeshow. You're tops with us!!"

"Beautiful!! I can always count on you!"

"I just want to thank you for your outstanding customer service. I appreciate all your help and will certainly use you again."

"We all appreciate your attention and very quick response to this order!"

"To say 'thank you' hardly seems adequate to express how much I appreciated your assistance and support in getting the two dot whacks produced so quickly. Please pass along my gratitude to everyone who worked on this project. I look forward to working with you all again soon."

"Everyone at Dion has been doing a great job for Cuno and we do appreciate all you do for us."

"You are amazing! Thank you for the incredible service you are giving to our company!"

"We are impressed, especially with the service not to mention the good work that you all do for us!  That's why we continue to keep coming back!!!!"

"You are doing a great job and we are all grateful for Dion’s excellent efforts."

"I just wanted to say that the labels arrived today and they look great. Thank you so much for pushing the job through so quickly. I really appreciate everyone’s efforts to accommodate our shorter-than-usual turnaround time. We will definitely call on Dion Label again!"

"You guys are perfect! Many thanks for the great service!"

"The decals are great. Everyone has commented positively on the little packages I mail out for LocalGreenie.org, which include the member decals. The quality was fantastic!"

"You and your team have gone above and beyond to hit this very tight timeline."

"The labels look terrific! Thank you, we are very happy."

"We just got the labels and they look great…thanks so very much for the expedited service!"

"You saved us again!"

"I just wanted to say thank you for all of your efforts in getting us the Syndion Labels so quickly. They look great! We should now be able to meet our deadline for the Defeat Autism Now conference…so thank you again!"

"Thank you so much for your great support."

"You guys are great to work with."

    Technology that gives some valuable perspective

    02/16/2010 by Erinn Gormley (comments: 0)

    A chance to “walk a mile in another man’s shoes”

    Arthritis simulation gloves

    When listening to a friend, relative, or even complete stranger in a time of need, have you ever said, "I know how to you feel"? Often times we may not have had the exact same experience, but the shared empathy can be comforting. The same concept is carried over to the business world when we attempt to get into the minds of our customers. And now technology is providing ways to truly experience life from another person’s perspective. The Georgia Tech Research Institute has developed gloves to simulate the struggle of those suffering from arthritis. It is estimated that approximately 46 million people in the United States suffer from some form of arthritis; in 2003–2005, 50% of adults 65 years or older reported an arthritis diagnosis (CDC). This has huge implications for a company’s R&D, especially for products marketed to the aging population of baby boomers. Ease of use should be a significant factor for such products and their packaging. Rumor has it that Kraft has already caught on quickly to this concept, using the arthritis gloves to test their "EZ Grip Lid" for a new instant coffee jar. It’s evidence of a deeper understanding of their target market. How well do you know yours?

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