Product recalls can be both damaging to a company’s reputation along with their revenue. No brand wants to have a recall happen, especially due to a label or packaging error. Among the brands we serve, customers in the supplement, otc pharmaceutical, medical, food and beverage are amongst those who worry about recalls the most due to strict FDA regulations. Here is a list of the most common reasons brand products get recalled for due to labeling and how we are here to help avoid it!

Problem #1: Labeling the wrong product

Dion Solution: While we have no physical control over which label is adhered to which container at your facility, every roll that leaves our shop is marked with a core label containing it’s specific part number, customer number, description and the date produced. We guarantee accuracy so these core labels can be used for inventory and tracking purposes.

Problem #2: Graphics are used from an old revision

Dion Solution: When an order is sent for printing, the press operator, quality assurance team and quality control team review all job details to ensure accuracy. Reviews are done prior to printing, during production and post-production to ensure the most up to date artwork is printed. All past revision history is also kept on file should you need to reference it in the future.

Problem #3: Spelling errors, incorrect ingredients listed, graphic discrepancies

Dion Solution: Every label is proofed electronically and with a human proofreader for spelling and graphic discrepancies (such as a strawberry being printed on a supplement label where there should be a banana). Print issues such as this can lead to recalls as a customer allergic to strawberries could ingest the product leading to physical harm. We believe that double checking every label is of utmost importance to guarantee that your products avoid recall.

Problem #4: No imprintable area for expiration dates or batch numbers

Dion Solution: If the expiration date or batch number will be imprinted/written on your label, the correct material and coating need to be used. If this is not taken into account, the imprinted information might smudge or smear making it illegible. Our sales, estimating and customer support teams work to ensure that the correct imprintable/writable material and coating combination is selected to avoid a possible recall.

Problem #5: Barcode doesn’t scan

Dion Solution: While a barcode that does not scan doesn’t mean an immediate recall, it is one more issue that you want to avoid with your brand products. Our team guarantees barcode scanning to ensure there is no issue at the point of sale for your products, bringing you one step closer to avoiding a product recall.

If you would like more information on how the team at Dion Label Printing can help your brand avoid product recall due to labels and packaging, contact one of our label specialists or request a sample packet for more information!